BUY INFO



Thanks for you interest on TubeOhm Instruments.




What is a TubeOhm USER ?


We think its is only fair that registered Musicians  - legal buyer of a TubeOhm Instrument - get special conditions if they want to buy a second or third instrument .


So we have two prices.


First, the normal street price - use this if it is your first TubeOhm instrument.

After this you are in the TubeOhm community and you are a TO-USER. 


Second: This means , if you buy a second, third,.... Instrument you will pay a less price (the TO-USER price), get betas and demos before  this are public in the Internet.


And maybe you get a sound that gives you a hit. ( we hope so )



Question:


I don‘t like  to download progs I buy, I would prefer a regular CD .

You can order all TubeOhm Instruments on CD. It is much more work so the CD-Version and the INC is very expensive.


But if you extreme want this, OK, costs 10€ more  excluding   shipping. Because, print a cover, burn CD, test CD,

ship it , wait in the office ...............



Paypal:


You can order our Instruments direct by click on the PAYPAL Button. Paypal send us an INFO and we send you the direct download link for your Instrument in the next 24 h.




Bank money transfer:


Another was it to transfer payment with your Bank. We hope you understand that we not make our Bank information public. So please write us a MAIL, order the instrument of your choice a make clear that you will pay via bank money transfer and not with PAYPAL.


Than we send  you our Bank informations  IBAN and SWIFT code.


After incoming payment we send you the download Link per MAIL.




This is the normal way, we ship the files via INTERNET. Fast and normally without problems, but, sometimes it is not so easy.



Problems and solutions:


If you order an Instrument and you get no response  than :


first: look to your SPAM Folder !!! Sometimes our Mail is in the Spam folder.


second: maybe your MAIL is full ! This  the we had a few times. Bad is, that we can‘t reach you because we get an error Mail back. And you don‘t know that your Mail is full.

We ship the bill, some help-files and sometimes Sound-demos  2..6 MB.

If you get no response, send us an alternative MAIL so the we can contact you, or  phone   0049 2368 57164



Than:


Test the Instruments before you buy it. We test here  with XP / Vista / 7 and all  Host programs we know, but it is impossible to

test all systems in all configurations and with all sound cards.


We offer from all Instruments DEMOS. This are FINAL‘S with reduced functions.So test it please before you buy.

OK sometimes shit happens, If you have problems contact us, we will find a solution.



We let  you not stand alone in the rain. Our goal is  good sounding instruments and satisfied customer.




If you have any questions , please contact us   kontakt@tubeohm.com

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