1:) order software, how it works ?
after you pay with paypal, you get a download link for the software in german time between 9:00...18:00.
We send the download link to your paypal mail address.
If you live in US , it can be , that you get the download link on the next day - this because of the time delay.
Important, be sure that your Mail is working and can recieve our Mail. We had sometimes that the mailspace was full and we can't reach the customer.
2:) order hardware , how it works ?
we deliver the hardware kits as soon as we can . Normally within 1..3 days. Sometimes we must reorder parts . Than it can take 1..2 days longer.
Important - we need your valid Address. In the last years we never lost a packet , but some packets come back because of a wrong address.
If your Address was wrong , you had to wait until the packet cames back to us , we resend it , but you have to pay the shipping price again.
If you have any questions , feel free to contact us :Kontakt@tubeohm.com
international:0049 2368 57164